Everything I Know about Marketing I learned from Google
Sep
17
2010

Taking the Show on the Road

September 17, 2010 by Aaron Goldman

I’ve got a number of speaking appearances lined up over the coming months. Good mixture of panels, presentations, and socials. I’ll be doing everything from sharing Google Lessons to leading exercises to, of course, rapping.

Along the way I’ll be giving away plenty of signed copies of the book. Yesterday, I gave away 4 at the Online Marketing Institute and CIMA events in Chicago.

Here’s me with one of last night’s lucky winners (who also happens to be an old friend), Erik Engman.

From book

Sep
16
2010

Google Your Way to Space

September 16, 2010 by Aaron Goldman

Yesterday, Boeing announced a deal with Space Adventures to “offer commercial spaceflight opportunities.”

In the press release, Boeing says that “potential customers for excess seating capacity include private individuals, companies, non-governmental organizations, and U.S. federal agencies other than NASA.”

Laurie Sullivan explored the potential for commercial space exploration in her MediaPost Search Marketing Daily column: The Search For Spock: How SEO Might Help Boeing Market Commercial Space Flights.

Laurie explores how SEO might play a role in helping Boeing find potential customers. She cites SEO Training Dojo David Harry about how keyword research could be used.

“Ask them to search on Google for information about low orbit space travel at the consumer level,” Harry says. “Get then to try and book a flight searching from Google to see what they can actually do.”

Harry is taking a page (literally) from Chapter 14: You Can Learn a Lot from a Query by noting that search can be a great source of intelligence. Another application would be looking up the demographic profiles of people searching for “commercial space flights” and related queries using tools such as comScore and using that data to inform audience definition.

In preparing her piece, Laurie asked me what I thought the first step would be in creating an online marketing plan.

This was my response…

First step I’d say is defining the target audience.

This is way too broad: “private individuals, companies, non-governmental organizations, and U.S. federal agencies other than NASA.”

Depending on the price tag here, it’s likely the potential customer base is very small.

It will take some non-traditional marketing to reach this audience.

How do you reach Mark Cuban and Ashton Kutcher? Well, they’re on Twitter a lot.


Sep
14
2010

Getting Googley with Kenshoo

September 14, 2010 by Aaron Goldman

Taking a page from Chapter 19 and making my company (and personal brand) a great story, I did a little Lebron James spoof to generate interest in my “decision” to put Connectual on hold and join the “all-star team” at Kenshoo as CMO.

I started by declaring my free agency last week and followed up with a video announcement riffing on the interview Lebron did with Jim Gray on ESPN.

More scoop on my move to Kenshoo can be found in the official press release or coverage by MediaPostDM News, and Internet Retailer. (UPDATE 9/24: I just posted more detailed rationale for why I joined Kenshoo on the Connectual blog.)

I’ve also updated the author page with my new bio and acknowledgements with full disclosure.


Sep
3
2010

AOL Gets Googlier

September 3, 2010 by Aaron Goldman

MediaPost Online Media Daily

Here’s the POV I shared with Laurie Sullivan at MediaPost for her coverage of the AOL-Google news — AOL’s Mobile And Video Push Powers Google Search Deal.

I’m not surprised that AOL renewed its deal with Google. With Tim Armstrong and Jeff Levick both being ex-Googlers, there’s no doubt they had the insider knowledge required to get the best possible terms, not to mention figure out the best possible way for the 2 companies to collaborate.

It’s interesting to see that the deal covers more than just Google distributing search ads to AOL. It has AOL providing content to Google. In my book, I talk about how AOL has rebranded as a new economy content company. They’ve done a good job positioning themselves to capitalize on the type of content that’s easier to monetize — not news, weather, and sports but travel, entertainment, and health. I see AOL succeeding with content where newspapers are failing. And it’s ironic because Google succeeded in online advertising where AOL failed.


Sep
2
2010

Can you spell SEM CPA?

September 2, 2010 by Aaron Goldman

MediaPost Online Media Daily

Shared a few sound-bytes with Laurie Sullivan at MediaPost for her article, “Search Engine CPA Patent Goes Up For Sale.”

Here’s the POV I provided…

Well, I’m no intellectual property expert but I wonder if this concept is even patentable [Clarification: meant to say, “I wonder if this patent is even enforceable.”] It’s not like Bill Gross was able to patent CPC on search engines.

That said, the closest thing we’ve seen to CPA search results to date was Microsoft’s failed experiment with Cashback. The idea was advertisers would essentially pay a CPA for actual conversions and a portion of that fee would be passed along as incentive to the searcher. Microsoft never got the advertiser adoption it needed to scale Cashback and, without a lot of offers, it wasn’t able to provide a great user experience.

One of the biggest challenges in a pure CPA search model would be getting advertisers comfortable with implementing new tracking code on their websites to allow the search engine(s) to track actions. Fortune 500 companies and leading internet retailers are already leery of letting the fox into the henhouse.


Sep
2
2010

Google’s Getting Mobiley: Q&A with Mobile Marketer

by Aaron Goldman

I did a little Q&A with Dan Butcher from Mobile Marketer for his piece on “Can Google Make Money from Mobile?”

Here’s the full transcript…

What is your take on Google’s mobile strategy, and how it fits into its overall plans for generating revenue?

Mobile is a huge opportunity for Google. Eric Schmidt has said over and over that the mobile advertising market will be bigger than the “fixed” web. That’s why Android is getting so much attention. And that’s why Google threw down $750 million for AdMob.

In my book, chapter 5 talks about being where your audience is. Google’s audience is anyone using the Internet. Every day, more and more people are accessing the Web from their mobile devices. Therefore, Google needs to be there.

Android allows Google to control the user-experience and make sure search is front and center so it can make money off search ads. And AdMob allows Google to cash in on ads via mobile sites and apps.

Given that Android is open source, how does having a mobile operating system benefit the company’s bottom line?

The bottom line revenue impact for Android is primarily through search ads. By having direct access to mobile users, Google can make sure search is always baked into the experience. And if Apple were to lock out AdMob or change the search default to Bing on the iPhone OS, Google wouldn’t be totally screwed.

At some point, every business will have a mobile app, the way every business today has a website. If Google can get the millions of mom and pop advertisers that buy search ads on the fixed web to buy ads on the mobile web, the long tail revenue will be huge. The first step towards that is helping these businesses create mobile assets. Open-source is key and Google App Inventor is a great example of how to convert the mom and pops.

Will Google be as successful monetizing mobile search as it has been monetizing search via PCs?

Yes. The key to PC-search for Google is having a large enough pool of advertisers that it can show a relevant ad (or 10) for every possible query. That makes it a good user-experience. If the ads aren’t relevant, people won’t click.

Beyond just mobile web search though, there are opportunities for Google to put relevant ads in SMS, Voice, and Image search. These formats really take advantage of the unique features of mobile.

What companies do you see as Google’s main competitors in the mobile space, and what are Google’s prospects for success going forward?

Apple is the one I’d be most concerned about if I were Google. Sure Microsoft is a player and the Bing mobile search app is nice. But, just like with the fixed web, Bing’s still playing catch-up and copycat.

Apple on the other hand is taking a totally different approach. Now I’m not in love with iAd but I do think that format has legs for brand advertisers. What I am in love with is Siri, the “virtual personal assistant” that Apple bought back in April.

In chapter 21 of my book I talk about the potential for app-ssistants like Siri to supplant search. Rather than do a bunch of search queries to plan a trip or a date night, you can just send one instruction to your app-ssistant and get back a personalized itinerary based on your preferences.

If I’m Google, the idea that someone might skip me completely in the process of performing this kind of commercial transaction would definitely be keeping me up at night. That said, I have no doubt Google will find a play in the world of app-ssistants and I explore a few different paths it may take in my book.


Aug
31
2010

Chapter 4 Excerpt in Media Biz Bloggers

August 31, 2010 by Aaron Goldman

As part of the Googley Lessons Blog Tour, we ran an excerpt from Chapter 4: Mindset Matters in Jack Myers’ Media Biz Bloggers. Hope you’re in the mindset to enjoy it!


Aug
31
2010

Made the List (and checked it twice)

by Aaron Goldman

Happy (and appreciative) to have made reading lists in these 2 publications:

Globe and Mail — The future is here: how your organization can get a grip on it

MediaPost — Online Marketing Summer Reading With A Glass Of Wine


Aug
25
2010

Facebook gets Googley with Places

August 25, 2010 by Aaron Goldman

The Quick and the Dead

Through some investigative reporting, Laurie Sullivan of MediaPost, uncovered a few flaws in the new Facebook Places feature — namely, the ability to check-in from as far as 800 meters away from a location as well as check other people in with you.

When Laurie asked me for my perspective,  I said I applauded Facebook for launching Places before it had all the kinks worked out. In my column, “Everything I Need to Know About Product Development I Learned From Google,” I share the Googley Lesson, “It Doesn’t Have to be Perfect.”

Indeed, Facebook had to launch a location-based check-in feature asap to combat the growth of Foursquare. With Twitter, Facebook waited too long to change its status update call-to-action, “What are you doing?” to “What’s on your mind.” In the process, Twitter reached significant and sustainable scale.

Facebook won’t make that mistake again and, to be sure, the flaws with Places are relatively minor and (will be) easily corrected.

Here’s Laurie’s full report with my POV baked in: ” What Will Vicarious Facebook Check-Ins Get Advertisers?

Image Source: Cyber-Cinema.com


Aug
19
2010

Thoughts On Google’s Net Neutrality Position

August 19, 2010 by Aaron Goldman

Swiss Flag

Last week Google and Verizon announced a “Joint Policy Proposal for an Open Internet.”

This triggered an outcry from a wide range of constituents including policy-makers, consumer advocacy groups, and even the Daily Show.

Here’s my quick POV…

The lesson of chapter 16 is “Altruism Sells.” To date, Google has avoided severe backlash when it comes to public policy because of its “Don’t Be Evil” halo.

I’m not sure Google can hide behind that credo much longer though. I’m no expert on net neutrality but what’s clear to me is the proposal Google laid out with Verizon protects its own interests first.

It’s no coincidence that Google is getting into bed with one of the largest carriers and advocating different rules for wireless now that it owns one of the biggest mobile operating systems in Android.

For deeper analysis, check out  fellow MediaPost Search Insider Rob Garner’s recent column, “Google’s Shocking Change Of Heart On Net Neutrality.”

Meanwhile, I’ll scontinue brushing up on the details of this proposal and trying to separate facts from myths.

My hunch is that, as I dig in to Google’s efforts to create a Swiss Internet, I’ll find more gaping holes than that country’s well-known cheese.

Swiss Cheese

Image Sources – EPL TALKMuslimMatters.org


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